Users of this website, hereinafter User, are informed that the owner of the website [https://www .combashop.com], hereinafter Website, is Isabel Puentes Moya DNI 53420835T, whose address is Calle de Rodas 6 Local , 28005 Madrid
If the user subscribes to any service on the Website, they will do so by accepting the Conditions of Use and the Privacy and Cookies Policy that will be displayed.
The User acknowledges that the data provided is true and true, agreeing to notify any change or modification that occurs in them.
Website reserves the right to modify or eliminate the services offered through the web.
The User agrees to use this Website diligently, correctly and respectfully, especially when posting opinions and / or comments.
Likewise, it is obligated by way of example only not to make comments or actions:
Defamatory, inaccurate, false, abusive, insulting, obscene, irreverent, offensive, insulting, tacitly or expressly sexual, threatening, harassing, racist, sexist, discriminatory for any reason, that violate morality, public order, fundamental rights, public liberties, honor, privacy or the image of third parties and in general current regulations, and / or illegal or infringers of third party rights (for example, industrial and intellectual property rights; privacy or publicity rights) .
Junk mail transmitters, “SPAM”, messages for commercial purposes, “chain letters” or massive unsolicited, false, deceptive mailings or promote illegal activities or rude, threatening, obscene, defamatory or injurious conduct.
That they provide practical information on illegal activities.
That involve any commercial activity, advertising or sales, even if there is no monetary consideration.
That contain personal data about third parties that require the consent of the owner or owner of the rights.
The User will respond to the Website or to any third party, for any damages that may be caused as a consequence of the breach of said obligation. Website does not intervene the contents of the Users.
Through these legal conditions, no intellectual or industrial property rights are transferred over this Website and its contents (photographs, videos, creations, texts, …). The user is expressly prohibited from reproducing, transforming, distributing, public communication, making available, extracting, reusing, forwarding or using any nature, by any means or procedure, of any of them, except in cases where it is legally allowed or authorized by the owner of the corresponding rights.
Website is responsible for the services it provides and for the content directly originated by the website itself and identified with its corresponding copyright.
Website will adopt the necessary measures to guarantee security and privacy in communications.
Website reserves the right to temporarily suspend the provision of the service without prior notice to the User, as long as it is necessary to carry out maintenance, update or improvement operations of the service.
Website cannot guarantee the availability and permanent continuity of the web service due to interruptions, failures, etc.
Until now, the LOPD for data privacy in Spain has been complied with, a law that as of May 25, 2018 is replaced by the General Data Protection Regulation (RGPD) of the European Union.
With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a secure manner by protecting their personal data and guaranteeing their right to privacy.
In order to provide our services we need some identifying information depending on the service that the Website provides you in the online store:
Only the data that is required to manage an order will be requested.
- Name and surname: to manage the order.
- NIF / tax code: to manage the order.
- Address: to manage the order.
- Postal Code: to manage the order.
- Locality: to manage the order.
- Province: to manage the order.
- Country: to manage the order.
- Telephone: to manage the order.
- email: to manage the order, to be able to send copies of the order and other communications related to the order.
For the private customer area:
The client area is a private area. The Website Manager will provide you with a username and password so that as a User you can access this restricted service, understanding that you accept all legal conditions.
For the contact form:
- Name and surname: to be able to answer the query.
- Telephone: to be able to answer the query
- email: to be able to answer the query
To make on-line payments:
In the case of using a credit or debit card or a PayPal account to make the online payment for a service or product, the User’s banking or financial data involved in the payment are always managed directly by the providers indicated in the Services offered by third parties. Website will never have access to the User’s bank details.
Additionally, when you visit our Website certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.
Thanks to the consent we can process your data, this being a mandatory requirement for you to correctly access the services of the Website.
The user has their right to be forgotten whenever all their data is removed from our databases.
The data collected by the Website is not considered sensitive or protected data.
According to article 9.1 of the new general data protection regulation of the European union (RGPD), sensitive data is considered to be personal data that reveals:
- Ethnic or racial origin.
- Political opinions.
- Religious or philosophical convictions.
- Union membership.
- Genetic data processing.
- Biometric data aimed at uniquely identifying a natural person.
- Data related to health.
- Data relating to the sexual life or sexual orientation of a natural person.
We only work with the minimum identifying data to carry out our work: name, surname, address, telephone, email, NIF / tax code.
Customer data: name, phone, postal address, email, etc. they will remain in our system what is legally and technically required for the normal operation of the Website, unless the User exercises his right to its elimination or update.
Since May 25, 2018, the Website is governed by the General Regulation on Data Protection (RGPD) of the European Union.
Website is hosted in the systems operated by Arcadina Sistemas Informáticos SL., Hereinafter Arcadina, the necessary technical and organizational security measures have been implemented to guarantee the security of the User’s personal data and thus avoid its alteration, loss and treatment. and / or unauthorized access. This taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All in accordance with the provisions of the RGPD.
Likewise, Arcadina has established additional measures in order to reinforce the confidentiality and integrity of the information on this Website. Continuously maintaining the supervision, control and evaluation of processes to ensure respect for data privacy.
Specifically, the measures taken by Arcadina are:
- Connection with SSL certificate on the Website.
- Encryption of keys and passwords using standard cryptographic algorithms.
- Protection of servers through firewalls, process isolation, and other standard security measures.
- Geographically distributed daily backups to ensure continuity of service in the event of an incident.
That User who has provided their data to the Website, may contact the owner of the website in order to be able to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data incorporated in their files.
The method that the User must use to communicate with the Website will be through their email account registered in our web service, or in writing.
The User may exercise their rights by means of a written communication addressed to the Website with the reference “Data protection”, specifying their data, proving their identity and the reasons for their request at the following address:
[Dirección postal o email]
Any information that we need to store under a legal, fiscal or contractual obligation will be blocked and only used for said purposes instead of being erased.
The person responsible for the data file is the owner of the Website.
To provide services strictly necessary for its proper functioning, the Website uses the following service providers under their corresponding privacy conditions:
[Adaptar según las necesidades particulares]
- Google Analytics, for statistics. https://policies.google.com/privacy?hl=es
- Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
- DonDominio, domain registration and mail service. https://www.dondominio.com/legal/55/politica-de-privacidad/
- Stripe for payments. https://stripe.com/es/privacy
- PayPal for payments. https://www.paypal.com/es/webapps/mpp/ua/privacy-full
- Mandrill/MailChimp, to sending mail. https://mailchimp.com/legal/privacy/
- Arcadina Sistemas Informáticos SL. company that provides us with the web platform. https://www.arcadina.com/politica-de-privacidad
On our website we offer links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network may link their profile data with the information of their visit to the Website.
Therefore, the User must be informed about the functions and policies on the treatment of their personal data from the respective social network. Whether you access one of our web pages with one of your profiles on social networks or share information through them.
The User can access the privacy policies of the different social networks at all times, as well as configure their profile to guarantee their privacy.
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The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to the treatment of them by the Website in the manner and for the purposes indicated in the Legal Notice.
At any time the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive nature.
Cookies are files that are installed on the computer from which you access the Website for the purposes described on this page.
The applications we use to obtain browsing information, measure and analyze the audience are:
[Adaptar la lista según necesidades particulares]
- Google Analytics http://www.google.com/policies/technologies/cookies/
These applications have been developed by Google that provide us with the service of measurement and analysis of the audience of our pages. They can also use this data to improve their own services and to offer services to other companies. You can know these other uses from the indicated links.
These tools do not obtain data about your name or surname or the postal address from where you connect. The information they obtain is related to the number of pages visited, the language, the social network in which our news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and repeat visits, the visit time, the browser and the operator or type of terminal from which the visit is made.
We use this information to improve our pages, detect new needs and assess the improvements to be made in order to provide a better service to the users who visit us, adapting them, for example, to the most widely used browsers or terminals.
To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer. You can find information on how to do it if you use as a browser:
- Firefox https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=politic+cookies&r=0&as=s
- Chrome https://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Explorer https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
- Edge https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
- Safari https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES