Terms and conditions

In this section I will explain the purchase conditions:

These general conditions apply, without restriction or reservation, to sales made by Isabel Puentes Moya with address at Calle de Rodas 6 Local, 28005, Madrid, to customers who purchase the products offered for sale through the page Web.

The sales held are distance sales regulated by current Spanish legislation on the matter.

These general conditions of sale are accessible at all times from the website and will prevail over any other document with which they contradict themselves, without prejudice to the provisions of current legislation.

The validation of the order by the client implies the unreserved acceptance of these general conditions of sale. If these general conditions of sale are modified, they will be binding for all purchases made after they are published on the website.

Register as a client

To place the order, it is necessary that the user, previously or in the course of the order, register as a customer, for which he will be taken to a page to fill in all the information necessary to open an account if it is the first order , or to identify yourself if you already have an account.

The information necessary to open an account is: name, surname, billing address, telephone number, e-mail address, username and password.

Products

All products are new, and are presented in their original packaging or seal.

The color of all products can be displayed in the product image. Due to the color display on the monitor and depending on the settings of the same, there may be color variations with respect to reality. We will not be able to accept changes or returns because the color is not exactly the same as expected. Returns will only be accepted if a product arrives in poor condition due to factory issues or shipping problems, or is defective.

Prices

Prices are expressed in EUROS, taxes included, and do not include shipping or customs. The customer must also pay the customs costs and taxes generated by the order if they are generated. These expenses are paid at the time the order is received and in no case will they be included in the price paid for the products.

The exposed prices may be reviewed and modified if the conditions require it at any time. Products are available for sale while stocks last.

The products are served according to rates in force on the website at the time of order registration.

Payment methods accepted (1)

  • a) Credit or debit card
  • b) Paypal
  • c) Transfer
Please contact me before returning any item.
Before making any shipment, I make sure that the item is in perfect condition and complies with what is described on the web. I also make sure that the packaging correctly protects the item so that it reaches you in perfect condition. If it arrives with any damage, you need to contact me to manage any incident with the delivery company.
The return period for any item is 30 days for non-discounted products and 14 days for products on sale. After the deadline, it will not be possible to return any product or make any type of refund.
The returned item must be in perfect condition and without signs of use to guarantee the payment. Once received, I will contact you to proceed with the refund payment.
The client must bear any cost derived from said return. The client must bear any cost derived from said return.